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What if I have a Claim?
If during business hours, I recommend you call my office at 913-681-6565 to discuss your claim. We can provide you information regarding the Claims process, as well as information such as your deductible, etc.
However, if it is after-hours claims emergency, our award-winning claims service HelpPoint® is available 24 hours a day, 7 days a week, 365 days a year. Our specially trained consultants are there to help you get back where you belong -- fast! Call the HelpPoint service at 1-800-435-7764; en Espanol 1-877-732-5266; or for the hearing impaired 1-888-891-1660.
What should I do if I have an Accident?
This is a great and important question.
If you are the driver:
- Stop your car and get help for the injured.
- If there are injuries or substantial property damage, ask someoneto call the police or highway patrol.
- Provide police with the information they require. Ask the investigating officer where to obtain a copy of the police report. You will probably need it.
- Take notes. Keep a pad and pencil in your glove compartment. Write down the following items:
Names, addresses and phone numbers of all drivers and passengers involved in the accident
- Car license numbers, make and model of each car involved
- Operator's drivers license number and insurance identification number
- Names and addresses of as many witnesses as possible
- Names and badge numbers of police officers
- Record the details of the accident while they are fresh in your memory. Draw a diagram to recreate the scene. Suggestion: Carry a small disposable camera in your car and photograph the accident scene.
- At the moment of crisis call Farmers service at 1-800-435-7764 for assistance when you need it most.
If you are the passenger:
- If you are injured, get prompt medical attention.
- Collect all your belongings from the damaged car.
- Get the name, address and phone number of the driver and his/her insurance company.
- Save all medical bills and receipts.
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